Shipping policy

All orders are processed after receiving your order confirmation email. You will receive another notification when your order has shipped. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer upto ₹ 50 flat rate shipping charges to Hyderabad , Mumbai , Bangalore and Delhi according to their order.

Shipping option	Estimated delivery time
Hyderabad	Within 1 working day
Mumbai	Within 2 Working days
Bengaluru	Within 2 Working days
Delhi	Within 2 Working days

Local delivery

Free local delivery is available for orders over ₹ 1099 within Hyderabad , Bangalore , Mumbai and Delhi  . 

We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

Order Price	Delivery Cost
Above ₹ 1099	Free of Cost
₹ 500 - ₹ 1099	₹ 30
Below ₹ 500	₹ 50

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at info@lemonchillii.com with your name and order number, and we will look into it for you. 

PURCHASES AND PAYMENT 

We accept the following forms of payment: 

• Cash On delivery
• Online payment through  Razor pay

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Indian Rupees .  

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. [If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order.] We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. 

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.]